Shipping policy

Last updated: 15 December 2025

reyona.com.au ships currently within Australia only, using Australia Post, to ensure safe and timely delivery.

Order Processing Time

• Orders are processed within 1–3 business days

• Orders placed on weekends or public holidays will be processed on the next business day

• Once your order is dispatched, you will receive a shipping confirmation email with tracking details

Delivery Timeframes

Delivery times may vary depending on your location within Australia.

Standard Shipping

• 2–8 business days

• Flat rate displayed at checkout

Express Shipping

• 1–4 business days

• Faster delivery option available at checkout

Delivery timeframes are estimates and may vary due to external factors such as weather conditions, peak periods, or courier delays.

Shipping Costs

• Shipping fees are calculated at checkout based on your selected shipping method

• Any free shipping promotions will be clearly displayed before payment

• Prices shown at checkout are final and inclusive of shipping charges

Order Tracking

• Once your order has been dispatched, a tracking link will be sent to your registered email address

• You can track your delivery directly through the courier’s website
  

Delivery Responsibility

Please ensure that your shipping details are entered correctly at checkout.

⚠️ reyona.com.au is not responsible for:

• Delays caused by AU Post

• Incorrect or incomplete delivery information provided by the customer

• Failed deliveries due to incorrect addresses

If a parcel is returned to us due to incorrect address details, additional shipping charges may apply.

Lost or Delayed Parcels

If your order appears delayed beyond the estimated delivery timeframe, please contact us, and we will assist in tracking your parcel with the AU Post.

Need Help?

If you have any questions about your order, shipping, returns, or our products, our team is here to help.

Customer Support Options

📧 Email Support
      reyonaclothing@gmail.com

📞 Hotline (Australia)
     +61 449 025 475

💬 Online Chat 
      Chat with us > >

📍 Location
     Brisbane, Australia, QLD.